![]() ![]() That’s not necessarily an insult or a bad thing. In a way, I felt like my KLM economy comfort flight was a bit old-fashioned. The agent was quite understanding and warm, however.Īll-in it took about 10 minutes to transit passport control into the Schengen zone and made it to Lounge 25. ![]() ![]() Unfortunately, I wasn’t admitted into Lounge 52, the KLM Crown Lounge nearest my arrival gate. Arrivalįor such a heavily trafficked airport, I’m always surprised at the efficiency at Schipol airport.Įconomy Comfort passengers disembarked immediately following World Business Class, meaning we were among the first 50 passengers up the jetway and into the terminal, making transfers a breeze. Why Delta chose a gate in the narrow middle of Terminal 4 to board a 747 is beyond me, but it was apparent to anyone trying to get past gate B24 that a huge aircraft was outside and that it needed to move as quickly as possible. I spent some time at the Delta Sk圜lub Terminal 4 in JFK, which has been covered extensively and which is almost always too crowded to admire much, anyway. It took a phone call to rectify the problem on my return flight, and a letter to the Delta technical support team was promptly answered with a promise to credit the miles for the outbound flight in 7 to 10 business days. The real trouble came days later, when I realized that KLM ended up crediting the flight to this mysterious Flying Blue number, rather than my SkyMiles number. Fortunately, I still had the boarding pass with both labels on the FlyDelta app, so I was able to skirt through the airport. Neither SkyPriority nor TSA Precheck were listed on my boarding pass. I was in the mood for something different, so I gave the SkyPriority line at the KLM quarter a try. While there is a dedicated check-in counter with KLM branding in the departure hall, all desks are staffed by Delta reservations agents, and KLM passengers can use any Delta check-in, including the SkyPriority lounge. When flights depart JFK, KLM shares resources with joint venture partner Delta Air Lines, including check-in. Silver and Gold medallions can pick standard seats for free and enjoy a discount on extra legroom and Economy Comfort seating. Once a SkyMiles number is added into a reservation, Platinum and Diamond medallions can select any seat - including KLM Economy Comfort seating - for free using the online seat map. KLM is very welcoming to Delta Medallion frequent flyers. While KLM has standardized armrest-to-armrest seat width across its fleet at 17.5-inches, the armrests and margins on the 777 are noticeably narrower, and KLM now avoids seat padding like its going out of style. The 747 is vastly preferable, as I’d confirm on my return one week later. On my eastbound overnight flight, I could choose between an early 747 departure and a later service operated by a Boeing 777. If booking through an online travel agency or other travel service, I’d have been better served with my Chase Sapphire Reserve, which earns 3 points on all travel purchases.Īs a Delta Platinum Medallion, I was able to select Economy Comfort seats right in the web interface. I paid for this KLM economy comfort flight using my American Express Platinum Card, which netted 2,235 Membership Rewards points at 5x points per dollar spent through the airline website. The ticket was technically a basic economy fare, though unlike many carriers KLM extends full elite benefits to basic economy ticketholders, meaning I could still sit in Economy Comfort seats free of charge. I paid an incredible $447 for my return airfare. Alongside price and schedule, the airline prominently lists aircraft type, and in my experience, KLM rarely makes last minute fleet deviations. KLM makes it easy to find and choose 747s through an impeccably well-designed website interface. ![]()
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